FAQ
At Marley’s Munchies, we believe in transparency and providing you with all the details you need to make informed choices for your Dogs.
Here you'll find answers to some of the most common questions about our natural Australian dog treats, ensuring peace of mind with every purchase.
We're dedicated to offering natural, preservative-free, and healthy dog treats that are both good for your dog and affordable.
Our commitment to quality and natural Australian ingredients is at the heart of everything we do.
What is the nutritional value of dehydrated treats?
Nutritional analysis, where available, can be found on each product description page.
Why choose single-ingredient treats?
Single-ingredient treats contain only one natural ingredient, with no additives, fillers, or preservatives. This makes them easier to digest, helps reduce the risk of sensitivities, and gives you full transparency over what your dog is eating.
How should I store the treats?
Store in a cool, dry place in original packaging or an airtight container.
Keep out of direct sunlight to maintain freshness. Products can last up to 2 years from manufacture if stored correctly.
Are Marleys Munchies suitable for all dogs?
Always choose the right size and texture for your dog’s age and chewing style.
Supervise your dog while enjoying chews, especially long-lasting products.
Feed in moderation as part of a balanced diet.
Ensure fresh water is always available.
Remove any small or broken pieces to reduce choking risk.
What should I do if my dog has a reaction?
Discontinue use immediately and consult your veterinarian if any adverse reaction occurs.
Treats should be given in moderation and should never replace a dog’s diet.
Always supervise during use.
What if my dog gets sick from a new protein?
Introducing a new protein can sometimes cause mild digestive upset, especially if your dog isn’t used to it. Start with small amounts and monitor your dog. If symptoms persist, discontinue use and consult your veterinarian.
What if I want to return an item?
For any questions regarding returns, please contact: info@marleysmunchies.com.au
Delivery times / Shipping information
Orders are dispatched within 24 to 48 hours during business days. Delivery times vary depending on your location within Australia and the courier service used. Tracking details will be provided once your order has been shipped.
Please note during transit
Some products may break naturally in packaging such as ribs or liver or perforate packaging such as chicken nails.
This does not affect product quality and is not eligible for refund.
Important Information and Disclaimer
Our treats are made from 100 percent natural single ingredients with no additives.
All products may contain a silica gel freshness packet. Remove before use and keep out of reach of pets and children. Not for consumption.
Always supervise your dog while feeding treats and ensure fresh clean drinking water is available.
It is the purchaser’s responsibility to determine if this product is suitable for their dog.
If your dog has allergies or specific dietary requirements, consult your veterinarian before feeding.
Marleys Munchies is not liable for any injury illness or adverse reaction associated with product use.
Nutritional information and general health benefits are provided for informational purposes only and do not constitute veterinary advice.
What is the nutritional value of dehydrated treats?
Nutritional analysis, where available, can be found on each product description page.
Why choose single-ingredient treats?
Single-ingredient treats contain only one natural ingredient, with no additives, fillers, or preservatives. This makes them easier to digest, helps reduce the risk of sensitivities, and gives you full transparency over what your dog is eating.
How should I store the treats?
Store in a cool, dry place in original packaging or an airtight container.
Keep out of direct sunlight to maintain freshness. Products can last up to 2 years from manufacture if stored correctly.
Are Marleys Munchies suitable for all dogs?
Always choose the right size and texture for your dog’s age and chewing style.
Supervise your dog while enjoying chews, especially long-lasting products.
Feed in moderation as part of a balanced diet.
Ensure fresh water is always available.
Remove any small or broken pieces to reduce choking risk.
What should I do if my dog has a reaction?
Discontinue use immediately and consult your veterinarian if any adverse reaction occurs.
Treats should be given in moderation and should never replace a dog’s diet.
Always supervise during use.
What if my dog gets sick from a new protein?
Introducing a new protein can sometimes cause mild digestive upset, especially if your dog isn’t used to it. Start with small amounts and monitor your dog. If symptoms persist, discontinue use and consult your veterinarian.
What if I want to return an item?
For any questions regarding returns, please contact: info@marleysmunchies.com.au
Delivery times / Shipping information
Orders are dispatched within 24 to 48 hours during business days. Delivery times vary depending on your location within Australia and the courier service used. Tracking details will be provided once your order has been shipped.
Please note during transit
Some products may break naturally in packaging such as ribs or liver or perforate packaging such as chicken nails.
This does not affect product quality and is not eligible for refund.
Important Information and Disclaimer
Our treats are made from 100 percent natural single ingredients with no additives.
All products may contain a silica gel freshness packet. Remove before use and keep out of reach of pets and children. Not for consumption.
Always supervise your dog while feeding treats and ensure fresh clean drinking water is available.
It is the purchaser’s responsibility to determine if this product is suitable for their dog.
If your dog has allergies or specific dietary requirements, consult your veterinarian before feeding.
Marleys Munchies is not liable for any injury illness or adverse reaction associated with product use.
Nutritional information and general health benefits are provided for informational purposes only and do not constitute veterinary advice.
Got more questions? We're here to help!
Can't find the answer you're looking for? Don't hesitate to reach out! We're committed to providing the best natural Australian dog treats and excellent customer service. Your dog's health and your satisfaction are our top priorities.